Privacy Policy
Last updated: 27 June 2026
1. Who We Are
MyMediumChat (trading name: MyMediumChat, KVK 42095948) is a Dutch company providing spiritual guidance services online. This Privacy Policy explains how we handle your personal data when you use our website and services.
2. What Data We Collect
We collect information you provide directly, such as your name, email address, birth date, and payment details. We also collect usage data (pages visited, time spent, interactions) to improve our platform.
3. How We Use Your Data
- To provide and personalize our services.
- To process payments and manage your credit balance.
- To send you daily horoscopes, newsletters, or service updates (only with your consent).
- To improve our platform and customer experience.
4. Data Sharing
We do not sell your personal data. We share data only with trusted service providers necessary to operate the platform (payment processors, hosting providers, email delivery services). All providers are bound by strict confidentiality obligations.
5. Security
We use industry-standard security measures to protect your data, including encryption in transit (SSL/TLS) and secure authentication. Access to personal data is restricted to authorized personnel only.
6. Your Rights
Under Dutch and EU law, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to processing and request data portability. To exercise these rights, email us at support@mymediumchat.com.
7. Cookies
We use cookies and similar technologies to keep you logged in, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.
8. Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.
9. Contact
For privacy-related questions or requests, contact us at support@mymediumchat.com or write to: MyMediumChat, Anna Reynvaanstraat 12, 7421 LX Deventer, The Netherlands.