Choose your credit pack
One-time payment — not a subscription. Credits are added straight to your account and never expire. 1 credit equals 1 minute of live chat with your reader.
Pick your pack
Each credit equals one minute of live chat. Credits stay on your account until you use them.
- Get 10 credits
- Free chat summary
- Satisfaction guarantee
- Get 20 credits + 2 bonus
- Free chat summary
- Satisfaction guarantee
- Get 30 credits + 5 bonus
- Free chat summary
- Satisfaction guarantee
A single, one-time payment. We never charge you again unless you buy another pack yourself.
Use them today, next week or next month — your balance stays on your account.
Your chat time matches your credits exactly, so you always know what you're paying for.
Recent credit usage
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Frequently asked questions
Everything you need to know before topping up.
Do you have a discount code?+
Yes — new customers automatically get our welcome offer on their first pack. Seasonal promo codes can be entered at checkout. If you received a code from a reader or our newsletter, simply paste it on the Stripe checkout page and the discount is applied instantly.
Do you offer a satisfaction guarantee?+
Absolutely. If your first chat with one of our advisors does not feel right within the first 5 minutes, contact our support team and we will refund the credits used so you can try a different reader — no questions asked.
How long are my credits valid?+
Your credits never expire. They stay on your account for as long as you have one with MyMediumChat, so you can use them today, next week, or whenever you need guidance.
Which payment methods can I use?+
We accept all major credit & debit cards (Visa, Mastercard, American Express), iDEAL, Bancontact, SEPA bank transfer, Apple Pay and Google Pay. All payments are processed securely by Stripe with full 3D-Secure protection.
How long until the credits appear on my account?+
Instantly. As soon as your payment is confirmed (usually within a few seconds), your credits are added to your balance and you can start chatting right away.
Is this a subscription?+
No — every credit pack is a single, one-time payment. You will never be charged automatically and there is nothing to cancel. You only pay again if you choose to buy another pack yourself.
How many minutes do I need?+
1 credit equals 1 minute of live chat. Most first-time questions are answered in 10–15 minutes, deeper readings usually take 20–30 minutes. If you are unsure, our 20-minute pack is the most chosen — it gives you enough time for a full reading with a little buffer.